Shipping Policy

At Zeddott, we strive to deliver your orders promptly and efficiently. Our shipping policy is designed to provide clarity on how we process and ship your purchases.

Order Processing: Orders are typically processed within 1-2 business days after payment confirmation. Once processed, you will receive a confirmation email with your order details and estimated delivery time.

Shipping Methods: We offer a range of shipping options to suit your needs. Standard shipping is available across the UAE, with an estimated delivery time of 3-5 business days. Express shipping is also available for faster delivery, typically within 1-3 business days.

Shipping Charges: Shipping charges are calculated based on the weight of your order and the chosen delivery method. We offer free standard shipping on orders over 100 AED. Additional charges may apply for express shipping or deliveries to remote areas.

Tracking: Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the status of your delivery in real-time.

Delivery Issues: In the rare event of a delivery delay or issue, please contact our customer service team. We will work diligently to resolve any concerns and ensure your order reaches you as soon as possible.